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Betway contact

The customer support service in Betway Zambia is one of the fastest and the most professionally managed services of this type I have ever met. The customer support representatives are qualified to answer all of your questions, as well as to help you in case you find any difficulties in the following spheres:

  • A difficulty in making a registration or in your attempt to login the page
  • Any questions regarding deposits and withdrawals
  • Some assistance in placing bets, as well as in understanding what the different markets mean
  • Everything else that is linked in any way with the services provided by Betway Zambia

Personally I always use the live chat software when I need to contact the customer support team as I have found out that this is the fastest and least engaging communication method, although there are many other options such as phone call or a message sent to e-mail.

Betway contact form and live chat

If you want to start the live chat and to use the bookmaker via your browser or app, you need to press on the button that is located on the right bottom side of the website. In the computer version, this button is placed right next to your country’s flag in the top right corner of the page.

When you click on the button, the software invites me to enter my name and e-mail address and the chat can be started even if I don’t enter my e-mail, though. Yet, it is a good thing to fill in this field so the bookmaker can send you some additional information about your question if it is not appropriate for a conversation in the live chat.

One way or another, when the name field is filled in, I can now start chatting once I press the button Start Chat. Then, I simply wait for some Betway’s agent to connect to my chat which usually happens within several seconds. Now I can ask my individual question.

However, if you, though, prefer a phone call rather than the live chat, you can make such on this telephone number: 096 107 1324 or by using the Whatsapp numbers 097 750 2192 for Airtel and 096 092 0605 for MTN.

The third and the last option for you is to write an e-mail to, but you need to bear in mind that in this case you will get your answer later and you might wait several hours, so my personal piece of advice to you is to entrust the live chat or the phone call option.

Betway contact details


More details about the company

Betway is a betting company that has been working almost in the entire world since 2006 year. The company’s name is probably quite familiar to football fans as it is the main sponsor to one of the most regular participants in the English football premium league – West Ham. Since several years till now the gambling operator’s logo stands on the chest zone of the official football team’s equipment.

During the summer of 2018 year the betting house decided to enter the market of Zambia with a specially tailored version for the country and this happened during August of the same year. The event was preceded by the release of versions for other African countries and during the next year, on the other side, Betway aims to enter even more markets in the continent.

This is how all Zambians now have the chance to become parts of the enormous audience this bookie can brag about, as well as to entertain and earn money via the various games in the platform – sport betting, live sport betting, sport Jackpot games, casino games and live lucky chance games.

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