Helabet Sign-up (Login) & Verification Process

helabet.com

This is a practical tutorial on how to register for and verify a Helabet account as a bettor from Zambia. Just what to click, what to upload, and what to avoid so that your first withdrawal isn’t in limbo—no nonsense.

Prior to beginning

• You must register using your true legal name and be at least eighteen years old.
• Make use of information that is consistent with your documents, including spelling and order.
• Select the Zambian kwacha (ZMW) as the currency in your wallet.

Step 1: Create an account in four different ways

A) Over the phone (using a +260 SIM is the fastest option)

1. Select “By phone” when the registration panel opens.
2. Zambia should be the country, and the Zambian kwacha (ZMW) should be the currency.
3. Type the confirmation code after entering your +260 number and sending an SMS.
4. Create a secure password.
5. To accept the terms and conditions and privacy policy, check the box → Register.

B) Through email

1. Select via email.
2. Zambia is the country. ZMW is the currency.
3. Enter a secure password and your email address.
4. If you don’t have a promo code, leave it blank.
5. Accept the rules → Sign up. If asked, confirm the email.

C) Messengers and social networks

1. Select messaging apps and social networks.
2. Select your preferred option, such as Google or Telegram.
3. Before you complete the link, set Currency = ZMW and Country = Zambia.
4. Verify your profile and add any missing personal information after your initial login.

D) A single click

1. Select One-click → Set Zambia / ZMW → Register.
2. Your credentials will be generated automatically. In order to regain access later, update your password in My Account and add an email address and phone number right away.

Regardless of the path you choose, complete the process by selecting My Account → Personal data and filling out all the fields precisely as they appear on your ID. KYC is painless as a result.

Step 2: Know Your Customer (KYC): why and when

• To avoid fraud and adhere to anti-money-laundering regulations, Helabet has the right to verify you at any time. Before making the first withdrawal, a picture ID is needed, and additional checks may be necessary for larger transactions. Verification may take up to 48 hours during checks, and withdrawals may be temporarily restricted.
• Funds may be withheld and the account may be closed or suspended if you refuse to provide the requested documents or send files that have been falsified or altered. Typically, you have 48 hours to respond to a request for a document.

Step 3: What (and how) to upload

Make sure all four corners of your color images are visible and readable. Upload under My Account → Verification.

1. One of the photo IDs:
   • A driver’s license, passport, or other official form of identification.
   • It is possible to request a selfie with the ID, face unobscured and without any filters.
2. Recent proof of address:
   • A utility bill or a credit card or bank statement from the previous six months.
   • Your physical address and full name must match those on your profile.
   • Cover the middle eight card number digits if you’re using a card statement.
3. Proof of payment method:
   1. Upload front and back copies of the bank card used for deposits.
   2. Cover the CVV on the back and the middle eight numbers on the front for security. Both the name and the expiration date must be readable.
   3. Additional techniques (such as e-wallets or banks): be prepared to provide proof of ownership (a screenshot or statement bearing your name).
4. Certified or notarized copies (occasionally):
   • Compliance may request documents that have been certified or notarized. Keep stamps and signatures visible and adhere strictly to the instructions.
5. Funding source (if requested):
   • You might occasionally be requested to provide a brief source-of-funds confirmation (such as a payslip, invoice, or statement). Give it right away.

File hygiene: avoid excessive cropping, glare, and editing. Rescan if the scan appears blurry. Before uploading, make sure the profile is correct if any details don’t match.

Your contribution:

• Use only your personal accounts and cards.
• Information should be current and truthful.
• Verification requests should be answered promptly (within 48 hours).

Step 4: Drama-free first withdrawal

• Verify that the address proof and photo ID are accepted.
• You might be required to provide proof of ownership if you deposit and wager using a payment method in your own name.
• Make the withdrawal request and monitor your messages; send anything compliance requests immediately.
• Payout processing then adheres to the payment provider’s schedules; the typical verification period is up to 48 hours.

If a document is turned down

• Cropped or unreadable → rescan in bright light, displaying every corner.
• If the details don’t match, fix the profile to mirror the document and upload it again.
• Out of date: Please submit a statement or bill that was issued within the last six months.
• Incorrect security redactions → reupload with CVV (front/back) hidden and only the middle 8 digits.

Recap

Simply set Zambia/ZMW during the signup process, make sure your profile matches your ID, upload clean documents within 48 hours when requested, and your Helabet account should successfully complete KYC so you can withdraw right away.